Muncie’s Ball Memorial Hospital says it will work with advocacy groups and the community to update the way it handles its diverse patient population. Last week, a transgender female patient says she was poorly treated by hospital staff. Erin Vaught told reporters that she was referred to as a “he-she” and “it” by hospital staffers in the emergency room, and was refused treatment. Hospital spokesman Will Henderson says the hospital has a tradition of treating its patients with respect.
Henderson says that although Vaught and others posted comments on social media sites, she did not file a formal complaint with the hospital. Now hospital president Mike Haley says hospital staff will work with Indiana Equality and the Indiana Transgender Rights Advocacy Alliance. The groups will review hospital policy, employee benefits, and diversity training requirements. Haley says the hospital will also begin a Diversity Council, made up of local community members.